Orders typically take 3-5 business days to process before shipping. Once your order is processed, it will be shipped using the selected shipping method. Please allow additional time for delivery based on your location and chosen shipping option. We appreciate your patience as we ensure each order is carefully prepared before it leaves our facility.

Once your order is shipped, a tracking number will be sent to your email. Additionally, you can find your tracking number by logging into your account on our website. This number will allow you to monitor the delivery status of your package in real-time.


Please confirm that all shipping information provided is correct. It will be the customers responsibility to pay for any shipping costs incurred for return deliveries and/or redelivery charges.


We are not responsible for lost or stolen items once they have been successfully delivered to the address provided during the purchase. We recommend ensuring a secure delivery location and contacting the courier service for assistance in case of delivery issues. If you believe your package is lost, please reach out to the courier service directly.

All other questions regarding orders can be sent to Please include your name and order number.


We appreciate your trust in our skincare products. To maintain quality and hygiene standards, we have implemented a FINAL SALE, NO RETURN policy. This ensures that every product you receive is fresh and untouched. Please feel free to reach out if you have any questions before making your purchase. Thank you for your understanding and continued support.